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Google Business Profile (formerly Google My Business) is Google’s platform for managing how businesses appear on Google Search and Maps. It allows business owners to manage their listings, respond to reviews, publish posts, and track performance metrics like search impressions, direction requests, and website clicks.

Configuring Google My Business as a Source

In the Sources tab, click on the “Add source” button located on the top right of your screen. Then, select the Google My Business option from the list of connectors. Click Next and you’ll be prompted to add your access.

1. Add account access

You’ll need to authorize Nekt to access your Google Business Profile data. Click on the Google Authorization button and log in with the Google account associated with your business locations. The following configurations are available:
  • Start Date: (Optional) The earliest date from which records will be synced. Used for incremental streams such as reviews and performance metrics.
Once you’re done, click Next.

2. Select streams

Choose which data streams you want to sync. The following streams are available:
  • accounts: Business Profile accounts accessible to the authenticated user.
  • locations: Business locations under each account, including address, hours, categories, and metadata.
  • reviews: Customer reviews for each location, including star rating, comment, and owner replies.
  • posts: Local posts published on each location (standard, event, offer, and alert types).
  • daily_performance_metrics: Daily performance data per location, including search impressions, direction requests, call clicks, and website clicks.
  • search_keywords: Monthly search keyword impressions showing which terms led users to find each location.
Tip: The stream can be found more easily by typing its name.
Select the streams and click Next.

3. Configure data streams

Customize how you want your data to appear in your catalog. Select the desired layer where the data will be placed, a folder to organize it inside the layer, a name for each table (which will effectively contain the fetched data), and the type of sync.
  • Layer: choose between the existing layers on your catalog. This is where you will find your new extracted tables as the extraction runs successfully.
  • Folder: a folder can be created inside the selected layer to group all tables being created from this new data source.
  • Table name: we suggest a name, but feel free to customize it. You have the option to add a prefix to all tables at once and make this process faster.
  • Sync Type: you can choose between INCREMENTAL and FULL_TABLE.
    • Incremental: every time the extraction happens, we’ll get only the new data, which is useful when you want to keep historical records.
    • Full table: every time the extraction happens, we’ll get the current state of the data, which is useful when you do not want deleted records in your catalog.
Once you are done configuring, click Next.

4. Configure data source

Describe your data source for easy identification within your organization, not exceeding 140 characters. To define your Trigger, consider how frequently you want data to be extracted from this source. This decision usually depends on how frequently you need the new table data updated (every day, once a week, or only at specific times). Optionally, you can define some additional settings:
  • Configure Delta Log Retention and determine for how long we should store old states of this table as it gets updated. Read more about this resource here.
  • Determine when to execute an Additional Full Sync. This will complement the incremental data extractions, ensuring that your data is completely synchronized with your source every once in a while.
Once you are ready, click Next to finalize the setup.

5. Check your new source

You can view your new source on the Sources page. If needed, manually trigger the source extraction by clicking on the arrow button. Once executed, your data will appear in your Catalog.
For you to be able to see it on your Catalog, you need at least one successful source run.

Streams and Fields

Below you’ll find the available data streams from Google My Business and their corresponding fields:
Stream for retrieving Google Business Profile accounts accessible to the authenticated user.Sync behavior:
  • Primary key: name
  • Replication: Full table
FieldTypeDescription
nameStringResource name of the account.
account_nameStringDisplay name of the account.
typeStringType of account (PERSONAL, LOCATION_GROUP, etc).
roleStringRole of the authenticated user for this account.
verification_stateStringVerification state of the account.
vetted_stateStringVetted state of the account.
account_numberStringAccount reference number.
permission_levelStringPermission level of the caller.
primary_ownerStringResource name of the primary owner.
organization_infoObjectOrganization info including registered domain, address, and phone number.
Stream for retrieving business locations under each account, including address, operating hours, categories, and metadata.Sync behavior:
  • Primary key: name
  • Replication: Full table
  • Parent stream: accounts
FieldTypeDescription
nameStringResource name of the location.
language_codeStringLanguage of the location.
store_codeStringExternal identifier for the location.
titleStringLocation name (business name).
phone_numbersObjectPrimary and additional phone numbers.
categoriesObjectPrimary and additional business categories.
storefront_addressObjectPhysical address of the location.
website_uriStringWebsite URL.
regular_hoursObjectStandard operating hours.
special_hoursObjectSpecial hours for holidays and other exceptions.
labelsArrayUser-provided labels for the location.
latlngObjectLatitude and longitude coordinates.
open_infoObjectOpen/closed status and opening date.
metadataObjectAdditional metadata including Maps URI, place ID, and capabilities.
profileObjectProfile description of the location.
relationship_dataObjectParent/children location relationships and chain info.
Stream for retrieving customer reviews for each location, including star rating, comment, and owner reply.Sync behavior:
  • Primary key: review_id
  • Replication key: update_time (incremental sync supported)
  • Parent stream: locations
FieldTypeDescription
nameStringResource name of the review.
review_idStringEncrypted unique identifier.
reviewerObjectAuthor info including display name and profile photo URL.
star_ratingStringStar rating (ONE through FIVE).
commentStringBody of the review.
create_timeDatetimeWhen the review was written.
update_timeDatetimeWhen the review was last modified.
review_replyObjectOwner reply including comment and update time.
account_idStringID of the account.
location_idStringID of the location.
Stream for retrieving local posts published on each location, including standard posts, events, offers, and alerts.Sync behavior:
  • Primary key: name
  • Replication key: update_time (incremental sync supported)
  • Parent stream: locations
FieldTypeDescription
nameStringResource name of the post.
language_codeStringLanguage of the post.
summaryStringBody of the post.
call_to_actionObjectCall-to-action including action type and URL.
create_timeDatetimeWhen the post was created.
update_timeDatetimeWhen the post was last modified.
stateStringLifecycle state of the post.
search_urlStringLink to the post in Google Search.
topic_typeStringType of post (STANDARD, EVENT, OFFER, ALERT).
alert_typeStringAlert type (for ALERT posts only).
eventObjectEvent info including title and schedule (for EVENT/OFFER posts).
offerObjectOffer details including coupon code and terms (for OFFER posts).
mediaArrayMedia items attached to the post.
account_idStringID of the account.
location_idStringID of the location.
Stream for retrieving daily performance data per location, including impressions, direction requests, call clicks, and website clicks.Sync behavior:
  • Primary keys: location_id, date, metric
  • Replication key: date (incremental sync supported)
  • Parent stream: locations
Available metrics:
  • BUSINESS_IMPRESSIONS_DESKTOP_MAPS / BUSINESS_IMPRESSIONS_DESKTOP_SEARCH
  • BUSINESS_IMPRESSIONS_MOBILE_MAPS / BUSINESS_IMPRESSIONS_MOBILE_SEARCH
  • BUSINESS_CONVERSATIONS, BUSINESS_DIRECTION_REQUESTS
  • CALL_CLICKS, WEBSITE_CLICKS
  • BUSINESS_BOOKINGS, BUSINESS_FOOD_ORDERS, BUSINESS_FOOD_MENU_CLICKS
FieldTypeDescription
location_idStringID of the location.
dateDateDate of the metric.
metricStringName of the metric (e.g. WEBSITE_CLICKS).
valueIntegerMetric value for the date.
Stream for retrieving monthly search keyword impressions, showing which search terms led users to find each location on Google.Sync behavior:
  • Primary keys: location_id, month, search_keyword
  • Replication key: month (incremental sync supported)
  • Parent stream: locations
FieldTypeDescription
location_idStringID of the location.
monthStringMonth in YYYY-MM format.
search_keywordStringThe search keyword.
valueIntegerNumber of impressions for the keyword.

Implementation Notes

Data behavior considerations

  • The connector uses a parent-child stream hierarchy: accounts are fetched first, then locations under each account, and finally reviews, posts, and metrics for each location.
  • Reviews are sorted by updateTime desc from the API but there is no server-side date filter. The connector paginates through all reviews and uses client-side filtering for incremental sync.
  • Posts similarly lack a server-side date filter. All posts are fetched and filtered client-side based on update_time.
  • Performance metrics support true date-range filtering. The API allows a maximum of 18 months of historical data.
  • Search keywords are reported on a monthly basis. The current (incomplete) month is excluded.

API limits & performance

  • The connector accesses four separate Google sub-APIs: Account Management, Business Information, Performance, and the legacy My Business API (v4). All four must be enabled in your Google Cloud project.
  • If your account has many locations, extraction times will increase proportionally since child streams (reviews, posts, metrics, keywords) run per location.

Skills for agents

Download Google My Business skills file

Google My Business connector documentation as plain markdown, for use in AI agent contexts.