Bitrix24 is a comprehensive business management platform that combines CRM, project management, communication tools, and business automation features. It provides solutions for sales, marketing, customer service, and team collaboration in a single integrated platform.

​
1. Add your Bitrix24 access

  1. In the Sources tab, click on the “Add source” button located on the top right of your screen. Then, select the Bitrix24 CRM option from the list of connectors.
  2. Click Next and you’ll be prompted to add your access. Check Bitrix documentation to discover where you can find the Outbound webhook URL for the connection. Decide about the getting multiple contacts of a deal and the comments added to each deal.
Check the scopes that need to be added to your access token in order to retrieve data:
  1. Click Next.

​
2. Select your Bitrix24 streams

  1. The next step is letting us know which streams you want to bring. You can select entire groups of streams or only a subset of them.
    Tip: The stream can be found more easily by typing its name.
If you don’t see a stream you were expecting to find, please check if your access key has access to it. If that’s not the issue, then it’s probably because we still haven’t implemented it. Feel free to get in touch and request it!
  1. Click Next.

​
3. Configure your Bitrix24 data streams

  1. Customize how you want your data to appear in your catalog. Select a name for each table (which will contain the fetched data) and the type of sync.
  • Table name: we suggest a name, but feel free to customize it. You have the option to add a prefix and make this process faster!
  • Sync Type: you can choose between INCREMENTAL and FULL_TABLE.
    • Incremental: every time the extraction happens, we’ll get only the new data - which is good if, for example, you want to keep every record ever fetched.
    • Full table: every time the extraction happens, we’ll get the current state of the data - which is good if, for example, you don’t want to have deleted data in your catalog.
  1. Click Next.

​
4. Configure your Bitrix24 data source

  1. Describe your data source for easy identification within your organization. You can inform things like what data it brings, to which team it belongs, etc.
  2. To define your Trigger, consider how often you want data to be extracted from this source. This decision usually depends on how frequently you need the new table data updated (every day, once a week, or only at specific times).
Optionally, you can determine when to execute a full sync. This will complement the incremental data extractions, ensuring that your data is completely synchronized with your source every once in a while.

​
Check your new source!

  1. Click Next to finalize the setup. Once completed, you’ll receive confirmation that your new source is set up!
  2. You can view your new source on the Sources page. Now, for you to be able to see it on your Catalog, you have to wait for the pipeline to run. You can now monitor it on the Sources page to see its execution and completion. If needed, manually trigger the pipeline by clicking on the refresh icon. Once executed, your new table will appear in the Catalog section.
If you encounter any issues, reach out to us via Slack, and we’ll gladly assist you!